Medical Receptionist / Care Navigator

Job overview

We are looking for a Medical Receptionist to join our friendly team.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

We will be hiring for 2 roles and the shift pattern for these are as follows:

Role 1:

Monday 830am-130pm

Tuesday 2pm-630pm

Wednesday 830am-630pm

Thursday 830am-630pm

Role 2:

Monday 830am-130pm

Tuesday 830am-630pm

Wednesday 830am-130pm

Thursday 830am-130pm

Friday 830am-130pm

Previous Reception experience is desirable.

Job description

• Answering phones / queries
• Making / cancelling appointments for all clinicians
• Issuing prescriptions
• New registrations
• Giving results
• Scanning documents to patient notes
• Liaising between clinicians and patients
• General administration duties
• Actioning and monitoring the practice email.

Job responsibilities

For a full list of duties, please refer to the attached Job description.

• Answering phones / queries
• Making / cancelling appointments for all clinicians
• Issuing prescriptions
• New registrations
• Giving results
• Scanning documents to patient notes
• Liaising between clinicians and patients
• General administration duties

About the organisation

The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.

Person specification

Qualifications

Essential

• No specific qualifications required

Experience

Essential

• Good communication Skills
• Experience of handling phone calls

Desirable

• Previous experience in a reception/administration role within Gerneral Practice.