Medical Secretary, Cardiology, Band 3

A permanent position at 30 hours a week

The post-holder will provide an efficient, confidential and professional secretarial service to a consultants and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians. The post-holder will be expected to work as part of the Cardiology team and also support the wider secretarial team as needed.

Medical secretaries are responsible for:

Providing a comprehensive secretarial and administrative service to the medical staff and their supporting team.

Providing cover for colleagues in their absence to maintain service levels.Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians.

Ensuring all clinics are used to their full capacity and that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity.

Regularly informing the secretarial supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc.

Carrying out regular review and administrative validation of the clinician's return outpatient wait list.

Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.

Ensuring all clinic cancellations/alterations are dealt with efficiently and in line with the Trust's 8 week annual/study leave policy.