Cancer Waiting Times Patient Tracker, Band 3

Job overview

We are looking for a pro-active, motivated individual to work within our dedicated admin team who support the Trust delivering Cancer wait targets.

These are exciting roles focusing on expediting patients through the pathway from their first appointment to treatment. Duties will include liaising with Central booking office and specialties to accurately record progress.

Applicants must have excellent communication, good working knowledge of MS software, data collection skills and be flexible in their approach.

Additional working pattern details: Monday - Friday - Working pattern to be agreed

The proposed interview date is 5th November

Job description

The post holder will be responsible for tracking cancer patients in line with national cancer targets and will facilitate data collection for suspected/ diagnosed cancer patients, entering the information onto appropriate database(s). The post includes providing administration support for the MDT Co-ordinators and data collection for the National Cancer Audits. This post is essential to providing high quality information and ensuring patient's progress effectively on the cancer pathway.

Job responsibilities

- Using hospital databases, such as TRAK, CRIS, Medical Notes, Infoflex, EPR check appointment dates and outcomes for patients.

- Ensure the cancer database is updated in a timely and accurate manner to enable the clinical teams to meet the cancer targets.

- Working with MDT co-ordinators to ensure that all patients are proactively tracked from referral to treatment.

- Liaise with administrative and medical staff in various departments to ensure appointments are booked swiftly for patients in line with government targets.

- Ensure effective communication with nursing staff, medical teams and other co-ordinators in order to co-ordinate the effective and timely treatment of patients.

- Pro-actively escalate issues and delays in the patients pathway.

- Develop a basic understanding of the medical terminology and treatments for cancer in order to fully understand the patients pathway.

- Maintain close communication with the MDT co-ordinator updating him/her on a regular basis on work progress and alerting him/her of any problems that may result in a delay in the patients treatment.

- Input data into Infoflex to ensure timely uploads in line with target dates.

- Provide administrative support including collecting medical notes in preparation for MDT

- Help assist and support all MDT specialties should it be required, particularly in periods of absence.

Audit

- Work with clinical teams to assist the MDT in collecting/recording data items for National Cancer Clinical datasets as required

Additional Responsibilities

- The post holder must at all times respect patient confidentiality and in line with the requirements of the General Data Protection Regulation (GDPR)

- Attend MDT Co-ordinator team meetings.

- Attend mandatory training courses as identified through supervision and individual performance review.

- Participate in individual performance review in regular supervision sessions as agreed.

- Assist with covering the MDT co-ordinators duties for annual leave/ sickness

About the organisation

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Person specification

Qualifications

Essential

• Minimum NVQ level 3 or equivalent
• Computer literacy and experience of using Microsoft Word and Excel
• Database/Data Entry knowledge

Experience

Essential

• Good attention to detail with ability to multitask

Desirable

• Good working knowledge of Hospital Patient Administration System
• Previous experience of the NHS, knowledge of cancer services or work with patient records and medical terminology
• Good communication skills at all levels within and outside the organisation
• Experience of working in a busy environment
• Communicating at all levels
• NHS experience

Knowledge/ Skills

Essential

• Good working knowledge of MS office
• Accuracy
• Confidentiality

Desirable

• Understand data and interpret

Supporting documents

• 318-26-T0650 Job Description and Person Specification.docx (DOCX, 571 KB)