Parent Support Team Assistant Coordinator

Job overview

This post is offered on a permanent basis. The hours are part time, 22.5 hours per week.

The Parent Support Team Assistant Coordinator will be responsible for completing a range of administration tasks involved with delivering Parent Groups, referral management and group preparation tasks. You will work closely with the Band 5 Parent Programme Team manager to deliver Parent Programmes on a termly basis.

Job description

Work under the operational supervision of the Team Manager to provide evidence-based parent training programmes within Gloucestershire.

Assign Parent Programme Group Facilitators to deliver Parent training programmes on a termly basis. This will include providing appropriate consultation to all Programme Group Facilitators.

Undertake regular CPD learning activities.

Manage and overview the range of administration tasks involved with delivering Parenting Groups, referral management and group preparation tasks

Be responsible for ensuring that statutory and Trust responsibilities are met regarding escalating safeguarding and clinical risk concerns where required

Assist on the routine provision of high quality information management and performance data specific to the Parent Programme Team.

Job responsibilities

• Assist on managing a range of emotional, safeguarding and other practical difficulties that may occur within a group, liaising directly to the Team Manager where appropriate.
• Ensure that parent training programmes are provided to a range of minority and hard to reach communities
• Work flexibly to provide parent training programmes within a variety of community settings to meet service/referral need (i.e Children Centres, community venues).
• Ensure that safeguarding and other risks associated with delivering parenting interventions are routinely assessed and robust safeguarding/risk management plans are identified and reviewed in collaboration with the Trust policies and procedures as well as CYPS specific processes/pathways.
• Assist in the daily management of referrals to Parent Support Team.
• Be responsible for personal time management, working to CYPS standards and job plan agreed on a quarterly basis with the Team Manager.
• Work effectively with own team members as well as other professionals/workers within childrens services in Gloucestershire.Provide parent support advice and signposting to parents/carers as well as professionals/workers within childrens services in Gloucestershire
• When requested, assist in the information management and performance reports as requested by CYPS management.
• Maintain and submit information management data via RiO in a prompt and regular manner to meet Trust and CYPS expectations.
• Review and reflect on own practice and performance through actively seeking and making effective use of regular supervision, and appraisal in accordance with Trust policy
• Seek proactive involvement and collaborative working with parents/carers wherever possible during parent Support programmes.
• Practice in a culturally competent and non-discriminatory manner, respecting the variety of beliefs and cultural practices of individuals and groups as well as promoting the development of a health culture that promotes equality and values diversity.
• Contribute to delivery of the current CYPS Service Plan as requested as well as considering new/innovative ways of delivering parent training programmes within Gloucestershire
• Comply with Trust standards for Statutory and Mandatory Training.
• Comply with Trust standards on Health and Safety roles and responsibilities
• Work to the highest ethical standards providing an example to other staff and colleagues, in accordance with organisational, and legislative standards, policies, and guidance, including issues of consent, capacity, safeguarding, DoH legislative framework, taking responsibility for keeping up-to-date on legislation, changes and developments within the service.
• Adhere to confidentiality and information governance requirements at all times in line with Trust Policy and Caldicott principles.
• Maintain and update own knowledge, skills and competencies through continued professional development (CPD)
• Contribute to providing out of hours CYPS services if requested by CYPS Management.Change work base as requested by Service Director, CYPS

About the organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Person specification

Education

Essential

• GCSE, including English and Maths
• Diploma level qualification in Children's Care Learning and Development - or equivalent qualification/experience.

Desirable

• Recognised qualification in delivering parent programmes

Experience

Essential

• Experience of delivering parent support programme
• Proven experience of working with parents/carers or families

Desirable

• Experience of delivering evidence based/best practice therapeutic interventions relevant to CAMHS LD

Supporting documents

• Parent Support Team Assistant Coordinator PS.pdf (PDF, 193 KB)
• Parent Support Team Assistant Coordinator JD.pdf (PDF, 295 KB)